Frequently Asked Questions

There are several phases to pool construction. These phases include planning and design, permitting, layout and excavation, steel frame installation, plumbing installation, electric installation, application of shotcrete, installation of tile and coping, deck installation, plaster/interior finish and start-up.

GM Outdoor Living builds custom pools to match your individual aesthetic. Many customers come to us wanting to build a pool but aren’t sure what design style fits their yard or family best. We encourage customers to look at past projects on our website or at our GM Outdoor Living Pool and Spa Facebook and Instagram pages. With a little bit of research, your family can collaborate with our design staff to build the backyard of your dreams!

After permits and applications have been approved GM Outdoor Living’s average build time is 4-5 weeks from excavation. Our professional crews utilize best practices and premium products to get you swimming quicker than anyone else in the industry!

Yes, GM Outdoor Living is a preferred partner with Lyon Financial, the industry leader in pool financing. There are other financing options available through HSF- Home Improvement Loans and local financing through Frost and Sunflower Bank.

Yes, call our office for a free in-home design consultation. We recommend that you schedule the appointment when all deciding parties are available.

No, GM Outdoor Living submits the required permits for your area. This included city permits and HOA applications.

We use Pentair products.

Yes, near the end of the building process, we offer a “New Pool Tutorial” where one of our technicians will come and explain all aspects of the equipment pad and how to use the unique features of your specific pool like lights, bubblers, sheer descents, spa, etc. The best part is that all Pentair equipment include pool automation, everything can be controlled on an app through your phone. The technician will provide cleaning and maintenance tips, from brushing your pool to cleaning your decking. During this session, they will answer any additional questions you may have!

Yes. We do replastering, change out tile and coping and add or remove existing decking. If you are looking to modify your existing pool, call our office and set up an appointment with our design staff.

Yes, GM Outdoor Living offers pool cleaning and maintenance services. Our professional technicians come once a week to take care of all elements of cleaning and general service for your pool and spa. We send a weekly updated report straight to your phone with the chemical balance and all services that were performed during your cleaning.

If you prefer to clean your own pool, we have a “chemicals only” offer, where we will deliver all the best, high-quality chemicals you need each month to maintain your pool. A technician will also provide instructions for the best approach for cleaning your pool independently.

Yes, see the contract for warranty information.